By Marc J. Wolenik

In Microsoft® Dynamics CRM four Integration Unleashed , top specialists current confirmed innovations, most sensible practices, and instance code for going some distance past the out-of-the-box functions of Dynamics CRM four. utilizing those recommendations and pattern purposes, you'll improve your entire company’s relationships–with owners, vendors, staff, clients, associates, and customers.


Authors Marc J. Wolenik and Rajya Vardhan Bhaiya stroll you step-by-step via integrating Dynamics CRM with SharePoint, place of work Communicator, PerformancePoint, BizTalk, Silverlight, VoIP telephone platforms, and either Google and MSN mapping instruments. additionally they current an entire research of the CRM Accelerators and complicated themes and 3 complete chapters on integration utilizing Scribe’s cutting-edge adapters and templates. You’ll observe how you can expand Dynamics CRM four with company dashboards, enhanced “deep-dive” information research, and lots more and plenty extra. Wolenik and Bhaiya even display the right way to make customized Dynamics CRM purposes on hand on to your buyers, with no compromising security.

  • Use Dynamics CRM four as an “xRM” platform for constructing customized functions to reinforce any kind of company relationship
  • Leverage new Azure cloud computing ideas for Microsoft Dynamics CRM
  • Design infrastructure to successfully run your personalized Microsoft Dynamics CRM implementation
  • Extend CRM internally, with plug-ins, source-to-source integration, IFRAME-based customized program integration, and CRM JScript
  • Extend CRM externally, with CRM Accelerators, public internet companies, direct SQL interplay, and customer-facing internet sites
  • Implement KPIs and achieve deeper enterprise perception by means of integrating Dynamics CRM four with Microsoft place of work PerformancePoint
  • Create dashboards and different visible CRM instruments with Microsoft Silverlight
  • Develop customized CRM functions with visible Studio
  • Integrate CRM with group origin Server
  • Use Scribe templates and adapters to streamline information integration and migration

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